Financial Policies

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Financial Policies

Our insurance coordinators deal with many different insurance companies. These companies can change benefits, co-pays, and deductibles many times throughout the year. We do our best to provide you with accurate coverage estimates based on information available to us. At times, it is almost impossible to accurately estimate a patient's insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. Dealing with these companies can be difficult and time consuming. As a courtesy, we ask that you keep us informed of any changes to your insurance. It is important that all information about you and your insurance is current.

Although we will gladly file a claim on your behalf, you may wish to submit the claim yourself. In general, insurers process claims filed directly by patients faster than those filed by the service providers (dental offices).

Further, most dental insurance policies have yearly maximums and often only pay for a portion of the procedure(s) that may need to be done.

Delta Dental

We are a provider for Delta Dental of Arkansas. We are able to process and pre-determine all Delta Dental of Arkansas claims immediately online. You will be responsible for the uncovered portion on the day of your initial visit. Upon receipt of an insurance payment, any balance due will be billed to you.

Other Dental Insurances

We are also providers for Arkansas BC/BS, Metlife, and Cigna. We also offer CareCredit and iCare.

Private & Group Insurance

All patients, except those using a Delta Dental Plan, are asked to pay for the initial visit in full.

As a courtesy to our patients with dental benefit plans, we will submit necessary claim forms, receipts, and other information to your insurance company.

If we received an insurance payment and your account is paid in full, the excess amount will be refunded to you.

Have Additional Questions? Call Now!
Fayetteville: (479) 282-2620  | Rogers: (479) 282-2628  | Fort Smith: (479) 282-2629  | Harrison: (855) 401-8444

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Fayetteville Office

2001 Green Acres Rd
Fayetteville, AR 72703
New Patients: (479) 282-2620
Current Patients: (479) 521-6400

Rogers Office

300 South Metro Pkwy
Rogers, AR 72758
New Patients: 479-282-2628
Current Patients: 479-636-8800

Fort Smith Office

3800 Rogers Ave #3
Fort Smith, AR 72903
New Patients: 479-282-2629
Current Patients: 479-785-4848

Harrison Office

1405 McCoy Dr
Harrison, AR 72601
New Patients: 855-401-8444
Current Patients: 866-521-6400

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